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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for California Residents
Residents of California are in for a treat when it comes to free government cell phone options. The local cell phone providers in the state tend to offer a monthly subsidy that surpasses the federal assistance available in other states, resulting in enhanced service packages for Californians. From more texts to increased minutes and data, here’s what you can typically expect from your plan in California:
- Unlimited texts and calls along with 500MB of data at no cost.
- Unlimited texts and calls plus 1.2GB of data for only $10/month.
- Unlimited texts and calls with 4GB of data for a monthly fee of $17.60.
- Unlimited texts and calls and 10GB of data for $32.60/month.
Plans for Residents in Other States
If you reside in states outside of California, as well as Puerto Rico and the District of Columbia, here’s what you can anticipate from the Lifeline Assistance free government cell phone initiative:
Bring Your Own Phone
Under this option, you will receive a complimentary SIM card. Your plan includes unlimited text, 350 free monthly minutes, and 1GB of data for the first three months. After that, you will receive 500MB of data each month. Note that a compatible GSM smartphone is required for participation in this program.
Receive a Free Phone
Alternatively, you can opt for a free smartphone equipped with data and Wi-Fi capabilities. This plan will also provide you with unlimited text and 353 minutes every month, in addition to 500MB of data.
Program Details
Signing up for SafeLink Wireless is a straightforward process, as there is no contract involved. You can complete your application online or via phone, making it quick and easy. The following features are typically included with your SafeLink Wireless phone:
- Popular features like call waiting, caller ID, and voicemail.
- Options for international long-distance calls.
- Unused minutes can carry over, depending on your selected plan.
- Your handset remains active for one year from the date of shipment, with a requirement to recertify your eligibility annually.
California residents enjoy a significant advantage with more texts and minutes, along with access to better cell phones, such as Android smartphones, whereas residents in other states typically receive basic phones.
Accessing More Minutes
Running out of minutes before the month concludes? No worries! You can purchase TracFone Airtime Cards available at various retail stores including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, these minutes can be bought online for your convenience.
The average plan grants you 350 minutes per month, but you have the flexibility to buy additional minutes as needed. For more information, visit our SafeLink Wireless/Tracfone Minutes page. Don’t forget to check for Tracfone promo codes to take advantage of special deals on your program.
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