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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Special Plans for Residents
Individuals residing in California are fortunate to have access to some of the most advantageous offers when it comes to complimentary government cell phone services. This is primarily due to the fact that cell phone providers in California tend to provide a monthly subsidy that exceeds what is available to users in other states. Consequently, residents of California benefit from enhanced text messaging, increased voice minutes, and generally more data. Below is a comprehensive overview of what a California resident can anticipate from their mobile plan.
- No cost plan: Unlimited texting and calling, along with 500MB of data at no charge.
- Affordable plan: Unlimited texting and calling plus 1.2GB of data for only $10 a month.
- Moderate plan: Unlimited texting and calling, with 4GB of data priced at $17.60 monthly.
- Premium plan: Unlimited texting and calling, combined with 10GB of data for $32.60 each month.
Cell Phone Plans in Other States
For individuals living in other regions, including Puerto Rico and the District of Columbia, the Lifeline Assistance program offers different entitlements regarding free government cell phone plans. Here’s what you can expect:
Bring Your Own Device Option
Eligible participants can receive a complimentary SIM card, which includes unlimited texting, 350 free minutes each month, 1GB of data for the initial three months, and 500MB of data replenished monthly thereafter. It is important to note that participants must use a compatible GSM smartphone to qualify for this option.
Free Smartphone Provision
Alternatively, participants can opt to receive a free smartphone that includes data and Wi-Fi functionalities. This option grants unlimited texting and 353 minutes monthly, along with 500MB of data.
Program Overview
The SafeLink Wireless program does not require any contracts, and enrollment is completely free. Interested individuals can easily apply online or by making a phone call. The application process is designed to be straightforward and efficient. Upon signing up for the program, users will enjoy several features with their SafeLink Wireless phone, including:
- Popular functionalities such as call waiting, caller ID, and voicemail.
- Options for international long-distance calls.
- The ability to carry over unused minutes, depending on the selected plan.
- Each handset remains active for one year following shipment, after which annual recertification of eligibility for the program is required.
It is worth mentioning that California residents enjoy a superior experience with more text messages and minutes compared to their counterparts in other states, who typically receive a basic handset. In contrast, California residents often receive advanced Android smartphones.
Additional Minute Options
In cases where users exhaust their minutes prior to the month’s conclusion, they are still covered. TracFone Airtime Cards can be purchased at various retail outlets, including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, users have the option to buy minutes online.
On average, the plan provides 350 monthly minutes, but users can purchase additional minutes as required. More details regarding this can be found on the SafeLink Wireless/Tracfone Minutes page. Furthermore, users can take advantage of Tracfone promo codes to receive discounts and special offers on the program.
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