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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for California Residents
Residents of California are fortunate to access some of the most advantageous free government cell phone plans available. This advantage arises from the state-specific subsidies provided by cell phone companies, which tend to be higher than those offered in other states across the nation. Consequently, Californians benefit from plans that typically include more text messages, increased calling minutes, and enhanced data allowances. Below is a detailed breakdown of what California residents can expect from their cell phone plans:
- Free Plan: Unlimited text messaging, unlimited talk time, and 500MB of data at no cost.
- Low-Cost Plan: Unlimited text messaging, unlimited talk time, and 1.2GB of data for only $10 per month.
- Standard Plan: Unlimited text messaging, unlimited talk time, and 4GB of data for just $17.60 per month.
- Premium Plan: Unlimited text messaging, unlimited talk time, and 10GB of data for $32.60 per month.
Plans for Residents of Other States
For individuals residing in states outside of California, as well as in Puerto Rico and the District of Columbia, the Lifeline Assistance program offers different benefits. Here’s what you can expect with the free government cell phone plans in these regions:
Bring Your Own Device Option
Eligible participants can choose to bring their own compatible GSM smartphone to the program. Upon enrollment, they will receive a free SIM card along with the following benefits:
- Unlimited text messaging
- 350 free minutes of talk each month
- 1GB of data for the first three months, followed by a monthly allowance of 500MB thereafter
Receive a Free Smartphone
Alternatively, participants can opt to receive a free smartphone equipped with data and Wi-Fi capabilities. This option includes:
- Unlimited text messaging
- 353 minutes of talk time each month
- 500MB of data monthly
About the Lifeline Program
The Lifeline program is designed to provide essential communication services to low-income individuals and families. Signing up is completely free, and there is no contract required. Applicants can easily complete the registration process online or by calling the designated number. Once enrolled, users can enjoy a variety of features through their SafeLink Wireless phones, such as:
- Standard features like call waiting, caller ID, and voicemail
- Options for international long-distance calls
- The ability to carry over unused minutes, depending on the selected plan
- Annual recertification to confirm eligibility for the service, with the device remaining active for one year after shipment
In comparison, California residents typically receive greater text and minute allowances, along with access to superior devices, such as Android smartphones, while individuals in other regions often receive more basic models.
Additional Minutes Options
If you exhaust your monthly minutes before the billing cycle ends, there are options available to ensure you remain connected. TracFone Airtime Cards can be purchased at various retail locations, including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Furthermore, these minutes can also be acquired online.
While the standard plan generally provides 350 monthly minutes, additional minutes can be purchased as needed. For further details and to explore the available options, visit our SafeLink Wireless/Tracfone Minutes page to discover how you can utilize TracFone promo codes to access discounts and enhance your service experience.
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