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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for California Residents
When it comes to the benefits of free government cell phones, California residents tend to enjoy the most advantageous offerings. This is primarily due to the generous monthly subsidies provided by cell phone service providers in the state, which often exceed the federal assistance available in other regions. As a result, Californians can expect to receive an array of services, including more text messages, additional calling minutes, and increased data allowances. Below is a breakdown of what you can expect from a cell phone plan in California:
- Complimentary unlimited texting and calling, along with 500MB of data at no cost.
- Unlimited texting and calling with 1.2 GB of data for a nominal fee of $10 per month.
- Unlimited texting and calling, combined with 4GB of data for just $17.60 per month.
- Unlimited texting, unlimited calling, and 10 GB of data for $32.60 per month.
Packages Available in Other States
For residents living outside of California, including those in Puerto Rico and the District of Columbia, the Lifeline Assistance program offers distinct benefits. Here’s what you can anticipate with the free government cell phone plans in these areas:
Bring Your Own Device
If you prefer to use your existing phone, you can opt for the Bring Your Own Phone program. This option provides you with a free SIM card, unlimited texting, 350 monthly minutes, and 1 GB of data for the initial three months. Afterward, the data allowance adjusts to 500MB each month. To participate in this program, you must possess a compatible GSM smartphone.
Receive a Complimentary Smartphone
Alternatively, you can receive a free smartphone, equipped with data and Wi-Fi capabilities. This plan includes unlimited text messaging and 353 monthly minutes, along with 500MB of data each month.
Overview of the Program
Signing up for SafeLink Wireless is a straightforward process, as there are no contracts to sign. You can easily submit your application online or by calling their customer service number. Enrolling in this program is quick and hassle-free, and you'll benefit from several features once you receive your SafeLink Wireless phone:
- Standard features such as call waiting, caller ID, and voicemail.
- Options for international long-distance calling.
- Unused minutes may roll over, depending on the specific plan you choose.
- The handset remains active for one year after shipment, requiring annual recertification of your eligibility for the program.
Residents in California tend to receive more minutes and texts, as well as superior smartphones, while those in other states may receive basic cell phones. California residents, in particular, often receive Android smartphones with enhanced features.
More Minutes for Your Needs
If you find yourself short on minutes before the end of the month, there are options to replenish your balance. You can purchase TracFone Airtime Cards at various retail locations, including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, you can conveniently buy minutes online.
On average, the plan provides 350 minutes each month, but you have the flexibility to purchase additional minutes as needed. This option is further detailed on our SafeLink Wireless/Tracfone Minutes page, where you can also utilize promo codes for potential discounts on your program.
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