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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for California Residents
Individuals living in California are particularly fortunate when it comes to accessing free government-provided cell phone services. The cell phone providers in this state tend to offer a monthly financial aid that surpasses the federal assistance available in many other regions. As a result, Californians typically enjoy enhanced plans that include a greater number of texts, calling minutes, and often a more substantial data allowance. Below is a breakdown of what California residents can anticipate from their cell phone plans:
- Access to unlimited texting and calling, along with 500MB of data at no cost.
- Unlimited texting and calling, plus 1.2GB of data for just $10 per month.
- Unlimited texting and calling, with 4GB of data available for $17.60 per month.
- Unlimited texting and calling, alongside 10GB of data for $32.60 per month.
Plans for Other States
For residents outside of California, including those in Puerto Rico and the District of Columbia, the Lifeline Assistance free government cell phone program offers a different set of benefits. Here’s what you can expect if you reside in these areas:
Bring Your Own Device (BYOD)
If you choose to bring your own smartphone, you will receive a complimentary SIM card, unlimited texting, 350 free minutes each month, 1GB of data for the first three months, and 500MB that will refresh each subsequent month. It is important to note that your device must be a compatible GSM smartphone to qualify for this program.
Receive a Complimentary Phone
Alternatively, if you prefer, you can receive a free smartphone with internet and Wi-Fi capabilities. This plan also includes unlimited texting and 353 monthly calling minutes, along with 500MB of data.
Overview of the Program
Signing up for SafeLink Wireless is straightforward and free, requiring no binding contracts. You have the option to apply online or via telephone, making the process quick and convenient. By joining SafeLink Wireless, you can enjoy a variety of features such as:
- Popular functionalities including call waiting, caller ID, and voicemail services.
- International long-distance calling options.
- The ability to roll over unused minutes depending on your selected plan.
- Your device will remain active for one year from the date of shipment, after which you must recertify your eligibility annually.
California residents benefit from a more generous allotment of text messages and calling minutes compared to their counterparts in other states, who typically receive more basic cell phone models. In contrast, Californians are often provided with Android smartphones, enhancing their user experience.
Additional Minutes Options
If you find yourself running low on minutes before the end of the month, there are still options available to stay connected. TracFone Airtime Cards can be purchased from various retail locations such as CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. You can also buy these minutes online for added convenience.
The typical plan allows for about 350 minutes each month, but you can purchase additional minutes whenever necessary. For more information on available options, you can visit our SafeLink Wireless/Tracfone Minutes page. Additionally, you may be able to use Tracfone promo codes to access deals and discounts related to the program.
In summary, both California residents and individuals in other states have access to valuable resources through government assistance programs aimed at providing reliable communication options, with California residents enjoying particularly favorable terms.
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