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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for Residents
Individuals residing in California are fortunate when it comes to accessing complimentary government cell phone services. The cellular service providers in California tend to offer a monthly subsidy that frequently exceeds the federal assistance available in other states. Consequently, residents of California are entitled to a more generous allocation of texting, calling minutes, and data. Below, we outline what you can typically expect from a cell phone plan in California:
- Unlimited texting and calling, alongside 500MB of data at no cost.
- Unlimited texting and calling, with 1.2GB of data for just $10 monthly.
- Unlimited texting and calling, plus 4GB of data for $17.60 each month.
- Unlimited texting and calling, along with 10GB of data for $32.60 per month.
Plans Available in Other States
For residents living outside California, including Puerto Rico and the District of Columbia, the Lifeline Assistance program offers various benefits. Here’s what you can generally expect from the free government cell phone plan:
Bring Your Own Device
If you choose to bring your own phone, you will receive a complimentary SIM card, unlimited text messaging, 350 free minutes each month, and 1GB of data for the initial three months. Following that, you’ll get 500MB of data each month. It is essential to have a compatible GSM smartphone to participate in this program.
Receive a Complimentary Phone
Alternatively, if you prefer a new device, you will receive a free smartphone equipped with data and Wi-Fi capabilities. This option also includes unlimited texting and 353 minutes of talk time monthly, plus 500MB of data.
Understanding the Program
The SafeLink Wireless program does not require you to sign a contract, and enrollment is free. You have the option to apply online or by calling customer support. The registration process is designed to be straightforward and efficient. When you receive your SafeLink Wireless phone, you can expect the following features:
- Popular features such as caller ID, call waiting, and voicemail services.
- International long-distance calling options.
- Unused calling minutes may roll over, contingent on the plan you select.
- The handset remains active for one year from the date of shipment, after which you must recertify your eligibility for the program on an annual basis.
Residents of California are entitled to more texting options and calling minutes compared to those in other states, who typically receive a more basic mobile phone. Notably, individuals in California often enjoy the benefits of Android smartphones.
Getting Additional Minutes
In the event you exhaust your minutes before the month concludes, you still have options. You can purchase TracFone Airtime Cards, available at various retailers such as CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, these minutes can also be acquired online.
While the standard plan provides an average of 350 minutes each month, you have the flexibility to buy extra minutes as needed. This option is facilitated through our SafeLink Wireless/Tracfone Minutes page. You can also utilize Tracfone promo codes to avail of special deals on the program.
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