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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for California Residents
Residents of California often enjoy more advantageous offerings when it comes to free government cell phone services. This is primarily due to the fact that local cell phone providers in California typically extend a more substantial monthly subsidy compared to the federal assistance available in other regions. As a result, individuals in California generally benefit from an enhanced package that includes an abundance of texts, talk time, and data. Below is a detailed overview of what individuals can anticipate from their plans in California:
- Unlimited texting and unlimited voice calls, along with 500MB of complimentary data.
- Unlimited texting and unlimited voice calls, plus 1.2 GB of data for a nominal fee of $10 each month.
- Unlimited texting and unlimited voice calls, coupled with 4GB of data for a monthly charge of $17.60.
- Unlimited texting and unlimited voice calls, alongside 10 GB of data for just $32.60 each month.
Plans for Other States
For residents living outside California, including Puerto Rico and the District of Columbia, here’s what to expect from the Lifeline Assistance free government cell phone initiative:
Bring Your Own Phone Option
If you choose to utilize your own compatible GSM smartphone, you’ll be provided with a complimentary SIM card. The plan includes unlimited text messaging, 350 free monthly voice minutes, 1 GB of data for the initial three months, and thereafter, an update of 500MB of data each month.
Receiving a Free Phone
If you prefer to receive a phone, a free smartphone equipped with data and Wi-Fi capabilities will be provided. This option includes unlimited text messages and 353 voice minutes per month, along with 500MB of data.
Understanding the Program
There’s no need to sign a contract, and signing up for SafeLink Wireless is entirely free. You have the flexibility to submit your application online or via a phone call. The registration process is straightforward and quick, allowing you to access the following features with your SafeLink Wireless phone:
- Essential features such as call waiting, caller ID, and voicemail.
- Capability for international long-distance calls.
- Unused minutes may roll over, contingent on the specific plan you select.
- The mobile device will remain active for one full year from the date of shipment. Annually, you will need to recertify your eligibility for the program.
It's important to note that California residents typically receive a more generous allocation of text messages and talk time compared to their counterparts in other states. Additionally, while residents in California often have access to more advanced Android smartphones, individuals in other states may receive basic mobile devices.
Accessing Additional Minutes
Should you exhaust your monthly minutes before the cycle concludes, rest assured you remain covered. TracFone Airtime Cards can be acquired from various retailers including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Alternatively, these minutes can also be purchased online.
The standard plan typically provides around 350 minutes each month; however, you have the option to purchase additional minutes as needed. This service is facilitated through our dedicated SafeLink Wireless/Tracfone Minutes page, where you may also utilize Tracfone promo codes to unlock special deals on the program.
In summary, both California residents and those from other states have access to valuable mobile services through government assistance programs, although the offerings and benefits may vary significantly based on location.
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