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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Special Plans for Residents
California residents enjoy exceptional benefits when it comes to the availability of free government cell phones. The state’s cell phone providers frequently offer a monthly subsidy that surpasses the federal assistance available in other states. As a result, Californians typically receive enhanced plans featuring increased text messages, call minutes, and data allocations. Below is a breakdown of what residents in California can anticipate with their plans:
- Completely Free Plan: Unlimited texts and unlimited talk, coupled with 500MB of data at no cost.
- Basic Paid Plan: Unlimited texts and unlimited talk, along with 1.2GB of data for just $10 per month.
- Standard Paid Plan: Unlimited texts and unlimited talk, plus 4GB of data for a monthly fee of $17.60.
- Premium Paid Plan: Unlimited texts and unlimited talk, along with 10GB of data for $32.60 monthly.
Plans for Residents in Other States
For individuals living outside of California, including Puerto Rico and the District of Columbia, the Lifeline Assistance program presents different offerings for free government cell phone plans. Here’s what you can expect:
Bring Your Own Device
If you prefer to use your existing phone, you can participate in the program by obtaining a free SIM card. This option provides unlimited text messaging, 350 free minutes each month, and 1GB of data for the initial three months. After that, the data allocation reduces to 500MB per month. It’s important to note that you will need a compatible GSM smartphone to enroll in this program.
Receive a Complimentary Phone
If you do not have a smartphone, you will be provided with a free smartphone equipped with data and Wi-Fi capabilities. This plan includes unlimited text messages, 353 calling minutes each month, and an initial data allowance of 500MB.
Program Overview
The SafeLink Wireless program requires no long-term contracts, making it easy for individuals to sign up. Applications can be submitted conveniently online or via telephone, allowing for a swift enrollment process. Participants can access various features with their SafeLink Wireless phones, including:
- Essential functionalities such as call waiting, caller ID, and voicemail.
- International long-distance calling options.
- Unused calling minutes may carry over month-to-month, subject to the specific plan selected.
- The handset remains active for one year from the date of shipment, after which annual recertification of eligibility is required.
Residents in California typically receive more text messages and calling minutes compared to those in other states. Furthermore, Californians often enjoy better-quality cell phones, including Android smartphones, whereas other states may provide more basic devices.
Additional Minutes
Should you exhaust your allocated minutes before the month concludes, there are options available for additional coverage. TracFone Airtime Cards can be purchased at various retail locations, including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Alternatively, you can also acquire these minutes through online platforms.
The typical plan offers around 350 minutes per month, but users have the flexibility to purchase extra minutes when necessary. This is facilitated through the SafeLink Wireless/TracFone Minutes page. Users can also take advantage of promotional codes available for TracFone to unlock special deals related to the program.
In summary, both California residents and those from other states have access to valuable government-subsidized cell phone plans, catering to a variety of needs and preferences. Whether opting for a basic plan or a more enhanced offering, the services provided aim to keep individuals connected while minimizing costs.
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