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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for Residents
Individuals living in California generally enjoy advantageous offers regarding complimentary government cell phone services. This is primarily due to the fact that cellular providers in California frequently provide a monthly subsidy that surpasses the federal assistance available to users in other regions. Consequently, California residents benefit from more generous allocations of texts, minutes, and data. Below is what residents in California can typically anticipate receiving with their mobile plans.
- Free Plan: Unlimited text messages and talk time, along with 500MB of data at no cost.
- Low-Cost Plan: Unlimited text and talk, plus 1.2GB of data for only $10 per month.
- Enhanced Plan: Unlimited text and talk with 4GB of data for $17.60 per month.
- Premium Plan: Unlimited text and talk, plus 10GB of data for $32.60 per month.
Plans for Other States
For residents outside of California, including those in Puerto Rico and the District of Columbia, the Lifeline Assistance program offers the following options for free government cell phone plans.
Bring Your Own Device
Participants who choose to use their existing phones will receive a complimentary SIM card, unlimited text messaging, 350 monthly minutes of talk time, 1GB of data for the first three months, and 500MB of data each month thereafter. This option requires a compatible GSM smartphone.
Receive a Complimentary Phone
Alternatively, individuals can opt to receive a free smartphone equipped with data and Wi-Fi capabilities. This plan includes unlimited text messaging and 353 minutes of talk time each month, along with an allocation of 500MB of data.
Details of the Program
Enrollment in the SafeLink Wireless program is straightforward, with no contracts required. Interested individuals can apply online or via phone, making the application process quick and user-friendly. Beneficiaries of SafeLink Wireless can take advantage of several desirable features, including:
- Standard features such as call waiting, caller ID, and voicemail
- International long-distance calling options
- Unused minutes may roll over, depending on the selected plan
- Handsets remain active for one year after shipment, with annual recertification needed to confirm continued eligibility for the program
California residents, in particular, receive a more substantial number of texts and minutes compared to those in other states. Additionally, Californians are more likely to receive higher-quality smartphones, such as Android devices, while residents in other areas may only be provided with basic mobile phones.
Access to Additional Minutes
If you find yourself running low on minutes before the month concludes, there are options available to ensure you remain connected. You can purchase TracFone Airtime Cards from numerous retailers such as CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. These minutes can also be acquired online.
The standard plan typically grants users approximately 350 minutes each month, but additional minutes can be purchased as required. For more information, you can visit our SafeLink Wireless/Tracfone Minutes page, where you may also find promotional codes that offer discounts on the program.
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