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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Cell Phone Plans for Residents
In the state of California, residents enjoy unique advantages when it comes to free government cell phone services. The cellular providers in California tend to offer more generous subsidies compared to those in other states, resulting in enhanced benefits for local users. This means that Californians typically receive a greater number of texts, minutes, and data allowances. Below is an overview of what you can anticipate from a cell phone plan in California:
- Unlimited texting and calling, along with 500MB of data at no cost.
- Unlimited texting and calling, plus 1.2GB of data for only $10 each month.
- Unlimited texting and calling, and 4GB of data for just $17.60 per month.
- Unlimited texting and calling, with 10GB of data available for $32.60 each month.
Cell Phone Plans for Other States
For individuals residing outside of California, including Puerto Rico and the District of Columbia, the Lifeline Assistance program offers a range of benefits. Here’s what you can expect from the free government cell phone plan in these regions:
Bring Your Own Device Option
If you choose to bring your own phone, you will receive a complimentary SIM card, unlimited text messaging, 350 free minutes each month, and 1GB of data for the first three months, followed by 500MB of data in the subsequent months. It's important to note that you must possess a compatible GSM smartphone to take advantage of this option.
Receive a Free Smartphone
Alternatively, if you opt to receive a free phone, you will get a smartphone equipped with both data and Wi-Fi capabilities. This plan includes unlimited texting and 353 minutes per month, along with 500MB of data.
The Enrollment Process
Signing up for SafeLink Wireless is straightforward and free, with no contracts required. You can easily submit your application online or by calling a designated number. Once enrolled, you can enjoy a variety of features associated with your SafeLink Wireless phone:
- Essential features like call waiting, caller ID, and voicemail services.
- Options for making international long-distance calls.
- Unused minutes can roll over, although this is contingent on the specific plan you choose.
- Your handset remains active for a full year from the time it is shipped. Each year, you will need to recertify your eligibility for the program.
Residents in California benefit from increased text and minute allowances, as well as access to more advanced smartphones, while individuals in other states typically receive basic cell phones. Californians often receive Android devices, providing them with more features and capabilities.
Additional Minutes Options
Should you exhaust your monthly minutes prior to the month's end, you still have options available to you. You can purchase TracFone Airtime Cards at various retailers including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Furthermore, these minutes can also be acquired online for your convenience.
On average, the plan grants you 350 minutes monthly, but additional minutes can be purchased as needed. For more information on this, you can visit our SafeLink Wireless/Tracfone Minutes page. Additionally, you may have the opportunity to utilize a Tracfone promo code to access exclusive deals within the program.
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