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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for Residents
Individuals residing in California enjoy superior benefits when it comes to free government cell phone services. This advantage arises from the generous monthly subsidies provided by cell phone companies in California, which often exceed the federal support available to users in other states. Consequently, California residents typically receive a more comprehensive package, including increased text messages, call minutes, and data allowances. Below is a detailed breakdown of the plans available in California:
- Unlimited text messages and unlimited talk time, along with 500MB of data at no cost.
- Unlimited text messages and unlimited talk time, plus 1.2 GB of data for a nominal fee of $10 per month.
- Unlimited text messages and unlimited talk time, coupled with 4GB of data for only $17.60 per month.
- Unlimited text messages and unlimited talk time, with a generous data allowance of 10 GB for $32.60 per month.
Plans for Residents in Other States
For individuals living in other states, as well as in Puerto Rico and the District of Columbia, the Lifeline Assistance program offers a different set of benefits for the free government cell phone plan:
Bring Your Own Phone Option
Participants opting to use their own devices will receive a complimentary SIM card, unlimited text messaging, 350 free minutes of talk time each month, and 1 GB of data for the initial three months. Following this period, users will receive 500MB of data each month thereafter. This option requires a compatible GSM smartphone for eligibility.
Receive a Free Phone Option
Those who prefer not to use their own device can receive a complimentary smartphone equipped with data and Wi-Fi capabilities. This plan includes unlimited text messaging and 353 minutes of talk time monthly, along with an initial data cap of 500MB.
Overview of the Program
Signing up for SafeLink Wireless is straightforward and entirely free, with no contracts to commit to. Interested individuals can complete their applications online or by phone, ensuring a quick and hassle-free enrollment process. Once registered, participants can enjoy several benefits associated with their SafeLink Wireless devices:
- Essential features such as call waiting, caller ID, and voicemail services.
- Options for international long-distance calling.
- Unused minutes can be rolled over, contingent on the specific plan selected.
- The mobile device remains active for a full year from the date of shipment, with an annual requirement to re-certify eligibility for the program.
California residents benefit from an enhanced allotment of texts and minutes and typically receive more advanced cell phone models. In contrast, users in other states may receive basic devices. Residents of California are often provided with Android smartphones, which elevate their overall experience.
Accessing Additional Minutes
Should you exhaust your monthly minutes before the cycle concludes, rest assured that you remain covered. Additional minutes can be acquired via TracFone Airtime Cards, which are readily available at major retailers such as CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. These minutes can also be purchased conveniently online.
On average, the plan offers 350 minutes each month, but users have the flexibility to purchase extra minutes as needed. More information regarding this can be found on our SafeLink Wireless/Tracfone Minutes page. Additionally, don't forget to utilize the Tracfone promo code to take advantage of various deals associated with the program.
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