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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Plans for Residents
Individuals residing in California often enjoy superior benefits when it comes to obtaining free government cell phones. This advantage is primarily due to the fact that mobile service providers in California tend to offer a more substantial monthly subsidy compared to the federal assistance available in other states. Consequently, residents of California frequently benefit from enhanced provisions, including more text messages, additional call minutes, and generally increased data allowances. Below is a detailed overview of what California residents can anticipate from their phone plans:
- Unlimited text messaging and unlimited talk time, along with 500MB of data at no cost.
- Unlimited text messaging and unlimited talk time, plus 1.2GB of data for only $10 per month.
- Unlimited text messaging and unlimited talk time, alongside 4GB of data for $17.60 per month.
- Unlimited text messaging and unlimited talk time, paired with 10GB of data for $32.60 per month.
Plans for Residents in Other States
For individuals living in states outside of California, as well as Puerto Rico and the District of Columbia, the Lifeline Assistance program provides the following options for free government cell phone plans:
Bring Your Own Phone Option
If you choose to use your existing phone, you will receive a complimentary SIM card, unlimited text messaging, and 350 free voice minutes each month. Additionally, you will receive 1GB of data for the initial three months, followed by 500MB of data each subsequent month. To participate in this program, you must possess a compatible GSM smartphone.
Free Smartphone Option
Alternatively, you can opt to receive a free smartphone equipped with data and Wi-Fi capabilities. This plan provides unlimited text messaging and 353 voice minutes each month, as well as 500MB of data.
Overview of the Program
Signing up for SafeLink Wireless is a straightforward process, as there is no contract required. Potential participants can complete their application online or simply call the designated number for assistance. The enrollment process is designed to be quick and user-friendly, allowing individuals to gain access to the following features with their SafeLink Wireless phones:
- Essential features like call waiting, caller ID, and voicemail services.
- International long-distance calling capabilities.
- Unused minutes can roll over, although this depends on the specific plan selected.
- The phone remains active for a full year following shipment, and participants must recertify their eligibility annually.
It is important to note that California residents benefit from more generous text and call allowances compared to those in other states, who typically receive basic cell phones. In contrast, California residents often receive more advanced Android smartphones.
Obtaining Additional Minutes
If you run out of minutes before the month concludes, there is no need to worry. You can purchase TracFone Airtime Cards from a variety of retailers, including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. Additionally, these minutes can also be purchased online.
The average plan offers 350 voice minutes each month, but you have the flexibility to buy additional minutes as needed. More information on purchasing minutes can be found on our SafeLink Wireless/TracFone Minutes page. Furthermore, you can take advantage of TracFone promo codes to receive discounts on the program.
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