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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Offerings for California Residents
For individuals residing in California, the opportunity to benefit from government-sponsored cell phone plans is exceptional. California's cell phone providers typically extend a more generous monthly subsidy compared to what is available in other states, providing users with a more robust plan. This results in California residents enjoying enhanced features such as increased texting, calling minutes, and data allowances. Below is a summary of what one can anticipate when enrolling in a cellular plan in California:
- Unlimited texting and calling, along with 500MB of data at no cost.
- Unlimited texting and calling, plus 1.2GB of data for a nominal fee of $10 per month.
- Unlimited texting and calling, with an added 4GB of data for just $17.60 monthly.
- Unlimited texting and calling, alongside an impressive 10GB of data for $32.60 each month.
Plans Available in Other States
Residents outside of California, including those in Puerto Rico and the District of Columbia, can also take advantage of the Lifeline Assistance program for free government cell phones. Here’s an overview of the offerings available in these regions:
Bring Your Own Device
If you prefer to use your own phone, you can opt for this plan, which includes a complimentary SIM card, unlimited texting, and 350 free minutes each month. The first three months will provide you with 1GB of data, followed by a monthly allowance of 500MB thereafter. It’s important to note that you will need a compatible GSM smartphone to qualify for this program.
Receive a Complimentary Smartphone
Alternatively, you can receive a free smartphone equipped with data and Wi-Fi capabilities. This plan includes unlimited texting and 353 minutes of calling each month, as well as a monthly data allowance of 500MB.
Understanding the Program
Participants in the SafeLink Wireless program are not required to sign a contract, and the enrollment process is completely free. You can conveniently submit your application online or contact customer service via phone. Signing up is straightforward and quick, allowing you to enjoy the following features with your SafeLink Wireless phone:
- Essential functionalities including call waiting, caller ID, and voicemail.
- Options for making international long-distance calls.
- The possibility of carrying over unused minutes, contingent upon the selected plan.
- Your handset will remain active for one year following shipment. An annual recertification process will be required to confirm your eligibility for the program.
It is noteworthy that California residents enjoy a greater allocation of texts and minutes compared to those in other states. Moreover, they typically receive more advanced smartphones, such as Android devices, while residents in other states are often provided with basic cell phones.
Options for Additional Minutes
Should you exhaust your minutes before the month concludes, there are options available to ensure you stay connected. You can purchase TracFone Airtime Cards at various retail locations such as CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar, Rite Aid, and Dollar General. These airtime cards can also be conveniently purchased online.
On average, the plan offers around 350 minutes each month, but you have the flexibility to buy additional minutes as needed. This can be easily managed through our SafeLink Wireless/Tracfone Minutes page. Additionally, you can take advantage of promotional codes for TracFone to secure deals on your plans, providing even more value to your mobile experience.
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