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Phone Number800-723-3546
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Email—
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LocationPO Box 160490 Hialeah, FL 33016-9997
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Office Websitehttps://www.safelinkwireless.com/
The minutes can be used for local or domestic long distance calling and tex messaging. There are a variety of plans, based upon your state and potentially what you are looking for.
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Lifeline + ACP
Free smartphone or BYOP
Unlimited talk
Unlimited text
Calls to Canada and Mexico
25GB high speed data
Up to 5GB of hotspot data
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ACP Plan
Free SIM card
Unlimited talk
Unlimited text
Calls to Canada and Mexico
10GB data
Includes 5GB of hotspot data
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Lifeline Plan
Free SIM card
350 voice minutes
Unlimited texts
4.5GB data
Qualification
Subscribers are eligible for the program if their income is 135% or less than the Federal Poverty Guidelines, or if they are enrolled in these assistance programs::
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Bureau of Indian Affairs General Assistance (BIA)
- Tribal Head Start If you meet the income qualifying standards
- Tribal Administered Temporary Assistance for Needy Families
- Food Distribution Program on Indian Reservations (FDPIR)


Special plans
Exclusive Cell Phone Plans for California Residents
Residents of California have access to some of the most advantageous government-subsidized cell phone plans in the country. This is largely due to the additional monthly subsidies that cell phone providers in California offer, which typically exceed the federal allowances available in other states. As a result, Californians enjoy a more generous package that includes increased text messages, call minutes, and data. Below is an overview of what individuals can anticipate from their plans in California.
- Free Plan: Unlimited text messages and calls, along with 500MB of data at no cost.
- Basic Plan: Unlimited text messages and calls, plus 1.2GB of data for only $10 per month.
- Enhanced Plan: Unlimited text messages and calls, with 4GB of data for $17.60 per month.
- Premium Plan: Unlimited text messages and calls, along with 10GB of data for $32.60 per month.
Cell Phone Plans for Residents in Other States
For individuals living in states outside of California, as well as in Puerto Rico and the District of Columbia, the Lifeline Assistance program provides a different set of benefits. Below are the typical offerings for these residents:
Bring Your Own Device (BYOD)
If you choose to bring your own compatible GSM smartphone, you will receive a free SIM card, unlimited text messages, and 350 free monthly minutes. Additionally, you will get 1GB of data for the first three months, followed by 500MB of data each month thereafter.
Receive a Free Smartphone
If you opt for a free phone, you will be provided a smartphone equipped with data and Wi-Fi capabilities. This plan includes unlimited text messages and 353 minutes per month, along with 500MB of data.
Overview of the Program
The SafeLink Wireless program operates without requiring any contracts, making it hassle-free to enroll. Interested individuals can apply either online or through a phone call, ensuring a quick and easy registration process. With your SafeLink Wireless phone, you can expect to enjoy various features, including:
- Standard features such as call waiting, caller ID, and voicemail.
- International long-distance calling options.
- Carry-over of unused minutes, depending on the selected plan.
- Devices remain active for a full year post-shipment, with annual recertification of eligibility required.
California residents benefit from a more robust offering of texts and minutes, along with access to superior smartphones, typically Android devices. In contrast, residents in other states may receive more basic cell phone models.
Supplementary Minutes Options
Should you exhaust your monthly minutes before the billing cycle concludes, fear not; you still have options. TracFone Airtime Cards are readily available at various retail locations including CVS, Walmart, Target, Kmart, Walgreens, RadioShack, Family Dollar stores, Rite Aid, and Dollar General. Additionally, you can purchase minutes online for added convenience.
On average, the standard plan provides 350 minutes per month. However, should you require additional minutes, they are available for purchase as needed. Further details can be found on our SafeLink Wireless/Tracfone Minutes page, where you can also utilize a Tracfone promo code to take advantage of special deals on the program.
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