Arctic Slope Telephone Association Cooperative

Unique Service Terms

When considering our special plans, it's important to be aware of specific limitations that accompany this service. For instance, if you wish to include long-distance calling capabilities, a security deposit amounting to $200 is required. This deposit ensures that you can access the extended calling features while maintaining the integrity of the service.

Moreover, the plan allows for an additional 500 minutes allocated to the primary phone number. This means that while you enjoy the benefits of the service, there is a cap on the number of minutes you can use for calls beyond your regular plan. Should you exceed this limit, it’s essential to note that overage charges will apply, specifically $0.25 for each minute you go over the allotted 500 minutes. Therefore, it’s advisable to monitor your usage closely to avoid unexpected charges on your bill.

Additionally, it's noteworthy that this plan does not include roaming calls to the contiguous United States, often referred to as the lower 48 states. This limitation means that if you are traveling outside of your primary service area, you may not be able to make or receive calls without incurring extra fees, which can be quite substantial.

For those who may need assistance through directory services, it’s crucial to understand that calls to 411 are not included in your plan. Instead, you will incur a fee of $1.50 for each 411 call you make. This cost can add up quickly, especially for users who frequently rely on directory assistance for finding numbers or addresses.

In summary, while our special plans offer several attractive features, potential customers should thoroughly review these terms and conditions before enrolling. Understanding the implications of deposits, minute limits, roaming restrictions, and additional fees for directory assistance is vital to ensuring that the service meets your communication needs effectively.

By being informed about these details, users can make educated decisions and choose a plan that aligns best with their calling habits and requirements. We aim to provide clarity on our offerings, ensuring that our customers are well-equipped to navigate their options with confidence.

Should you have any further questions or need additional information regarding our special plans, please do not hesitate to reach out to our customer service team. We are here to assist you in finding the perfect plan that suits your lifestyle and communication needs.